Terms and Conditions

Timing & Rules

The season starts on November 1st and ends When the snow stops fall
In the perfect conditions, we strive to provide services before 6 am but the snow fall amounts and timing will determine when we start snow removal
During small storms we wait for the snow to stop and we start clearing driveways after street plows clear the streets
During larger storms we start clearing driveways at 4” to 6” and continue working until the driveways are cleared

Note: Small storm is 0 to 6″ depending on temperature and weather conditions

All Basic 3” Snow customers are the same priority to us, therefore we operate in a set route that is determined by the geographic logistics and by the timing of the Latham snow plows.
Sidewalks are cleared before or shortly after driveways; however, during the larger storms it may take longer to clear the sidewalks. We may also suspend sidewalk clearing due to the hazardous weather conditions that are unsafe for our workers. In any circumstances, we will keep you informed by email.
During the storms with unusually high amounts of snow, we do not guarantee time of service. However, we work diligently to maintain our route. Generally, our equipment can handle 2″ to 14″ of snow easily, but larger snow amounts, bad weather and town road conditions may slow us down.
We do not clear off cars nor do we shovel around cars to avoid any possible damage.

Rules to Follow

If you park a car on the driveway, please get in touch with us to determine the best placement of the car for clearing out the snow
Turn basketball hoop around so tractor doesn’t hit and damage the cab
It is the owner’s responsibility to remove all the objects from the driveway (recycling boxes, extension cords, shovels, etc.). The driver will not move any obstacles in his way. In the event that our snow blower is damaged by any item left on the driveway, the owner is responsible for the repairs.
It is the owner’s responsibility to make sure water valve caps are not protruding from the driveway

Terms and Conditions

Payment:
- Due no later than November 15th if not using a coupon. If using a coupon, payment is due by the date on the coupon or the coupon in invalid.
Driveway Marking and Marketing: The Customer authorizes the installation of pickets that serve to identify the driveway and outline the boundaries of the driveway. Pickets will be installed the last week of October and collected at the end of the season.

Provision for Default and Cancellation:
- Either party may terminate this agreement.
- A Fuller Service reserves the right to cancel its services at any given time if payment is not made within the required time frame.
Hazard: Customer is aware that plowing may not clear their property to bare pavement and that slippery conditions may prevail even after plowing. A Fuller Service assumes no responsibility for slip and fall accidents or vehicular accidents as a result of the naturally occurring condition.
Sloped Driveways: If you haven’t purchased anti-icing and de-icing services from A Fuller Service, it is the Customer’s responsibility to keep the driveway free of ice buildup. As such A Fuller Service driver will decide to clear the driveway or not depending on the condition of the driveway. A Fuller Service is not responsible for any damage caused by a tractor which may slide due to any icy surface.
Turf Repair: In the event that the contractor damages any turf by snow blowing, the contractor will re-seed the damaged turf in the spring during the snow and ice maintenance program season in which the turf damage occurred.
Limitation of Liability: The contractor will exercise reasonable care to avoid damage to pavement, curbs, trees and shrubs. However, the contactor is not responsible for any: A) damage to pavement, landscaping and/or decorative items caused by plowing, snow blowing and piling of snow. B) Damage to items that are snowcovered or not visible. C) Damage caused by equipment when tree, shrub and sidewalk areas are not re-soiled delineated due to snow accumulation. D) Person injuries resulting from slip and fall accidents; and/or E) Acts of Nature, including but not limited to extraordinary weather conditions.